3CX Call Flow Designer

Easily create complex call flows and voice applications visually — without programming or scripting

With the 3CX Call Flow Designer (CFD), you can easily create complex call flows and voice applications visually -- without programming or scripting. Design an application in hours rather than weeks!

For example, query a caller for a customer number, validate this number against a database, and route the call based on customer type. You can also create a call flow that routes calls based on the time of day.

Automate repetitive tasks and save valuable agent and customer time! To run Call Flows and Voice apps you have created with CFD, you need a PRO edition.

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Highlights of Jomar’s 3CX Call Flow Designer

No programming required, just drag and drop

Visually design application in hours

Includes control components

CallFlow

Sample applications for call flows:

Direct calls based on customer input

Validate customer data against a database

Callback scheduler

Phone surveys

Implement a voice payment gateway

Automatic outbound dialer - call numbers and distribute to agents

Powerful Call Flow Building blocks

The Call Flow Designer includes ready to use building blocks that you can use in your call flows:

  • Playback
  • Menu
  • User input
  • Record
  • Disconnect
  • Transfer
  • Database Access
  • Email sender
  • Read / Write to File
  • Code execution
  • HTTP Requests
  • Sockets

Make the right decision

Our consultants are ready to assist you with choosing the best solutions to positively impact your business.

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